Start earning points towards free items, receive exclusive offers, get a complimentary birthday entree and more!
ARE YOU A PREFERRED GUEST MEMBER?
Our Preferred Guest program works for you. You’ll earn points for every order you place with us including online orders and catering. Simply provide your registered Preferred Guest phone number with each order or make sure you’re properly logged in online. It’s that easy!
Our Preferred Guest program is curated with you in mind. You’ll receive offers exclusive to you, so you can get the most out of us. Be sure to download our official Rachel’s Kitchen app available on Apple and Android phones for even more ways to receive rewards!
Our Preferred Guest program is here for you. Use your points to redeem free items like desserts, freshly squeezed juices or smoothies, entrees and even catering. Is it time to redeem? Simple! Let a team member know you’d like to redeem your points before checkout, and we’ll do the rest.
Earn, save or redeem your points. Earn a point for every $1 you spend directly with us. You can save or redeem your points at your own leisure.
|50 POINT REDEMPTION||100 POINT REDEMPTION||150 POINT REDEMPTION||300 POINT REDEMPTION||1,500 POINT REDEMPTION|
|Any medium-sized drink (incl. coffee, soda, tea or lemonade)||Any bakery good (incl. cookie, muffin or dessert bar)||Any fresh juice or smoothie (up to $7.5)||Any entrée (up to $16)||Any 5-7 person catering package|
|50 POINT REDEMPTION|
|Any medium-sized drink (incl. coffee, soda, tea or lemonade)|
|100 POINT REDEMPTION|
|Any bakery good (incl. cookie, muffin or dessert bar)|
|150 POINT REDEMPTION|
|Any fresh juice or smoothie (up to $7.5)|
|300 POINT REDEMPTION|
|Any entrée (up to $16)|
|1,500 POINT REDEMPTION|
|Any 5-7 person catering package|
ARE YOU A PREFERRED GUEST MEMBER?
Preferred Guest FAQ
It’s a rewards program where we match you a point for every $1 you spend (pre-tax). You can use these points to redeem menu items. We also run special offers exclusively for our Preferred Guests along with a special birthday reward during your birthday month.
Simple! To redeem in-store, provide your registered Preferred Guest phone number prior to checkout and ask to redeem the appropriate offer, reward or redemption. To redeem online, make sure you're logged into your Preferred Guest account appropriately, click on your name or ≡ sign in the upper right-hand corner, select My Rewards and choose the appropriate offer, reward or redemption. Please keep in mind that each reward, offer or redemption has its own set of terms & conditions, so please read carefully!
Our Preferred Guest program utilizes a 2-step verification process where a code is texted to you. This is why your registered Preferred Guest phone number should be a cellphone number with texting capabilities. No passwords to remember– yay!
You can earn points on every purchase (regular or catering menu) made directly with Rachel’s Kitchen including dine-in, take-out, curbside or delivery! For in-store purchases, simply provide your registered Preferred Guest phone number with each order. For online purchases, make sure you’re logged in properly with each order.
To redeem in-store, simply mention that you’d like to redeem your points at checkout (prior to payment) and provide your registered Preferred Guest phone number. To redeem online, after logging in click on your name or ≡ sign in the upper right-hand corner and select My Gifts.
Our redemption levels are as follows: 50 points can redeem any cookie, dessert bar, muffin or medium drink; 100 points can redeem any medium freshly squeezed juice or smoothie; 150 points can redeem any large freshly squeezed juice or smoothie; 200 points can redeem any entrée; and 1,000 points can redeem any 5-7 person catering.
Your total points will expire if there are no visits (in-store or online) within 6 months.
Preferred Guest offers might include double points days, BOGOs, $5 off coupons and more! Each Preferred Guest offer is exclusive to you and your Preferred Guest account, and cannot be reproduced, transferred or used by anyone else.
We’re terribly sorry to hear you’re having trouble logging into your Preferred Guest account, but we’d love to help! You can reach out to us here.
Easy! Simply log into your Preferred Guest account and select your profile. You can update your name, cellphone number, email address, home address and work address.